We will never sell your personal information onto third parties, but we do share customer information with third parties to fulfil orders and improve our services as detailed below:
- Courier Service in order to fulfil purchase deliveries.
- Sage Pay and PayPal to process and authorise card payments, completing orders securely.
- Mailchimp to maintain our newsletter subscribers and generate purposeful marketing content.
By purchasing on the website, you are consenting to Roze Candles sharing the necessary personal information with these third parties to process your order as stated, to banks, credit card companies and couriers. Some of these selected third parties may be in countries outside of the United Kingdom.
In order to protect against fraudulent use of credit cards, we carry out security checks on all orders. These can take numerous forms and may involve contacting you via telephone or email before your order is successfully processed, our shopping cart system is fully secure with 128 bit SSL certification, and conforms to certified PCI regulations.
Payment methods are either via PayPal or Sage Pay, our 3rd party card payment gateway. No data relating to electronic payments is passed through, or stored by Roze Candles.
We will do our utmost to get back to you as quickly as possible.
Call us on: +44 (01132 690466) Monday to Friday 9am to 5pm